Privacy Policy

Last updated: 8 July 2026

At PDFDock, privacy is not a setting you switch on. It is the way the product is built. Every tool on this site runs inside your web browser, on your own device. When you merge, split, compress, sign, or OCR a file, that work happens locally in your browser's memory. Your document is never uploaded, streamed, or copied to us or to anyone else. This policy explains, in plain language, exactly what that means for your data.

The short version

• Your files never leave your device. There is no upload step, so we never receive, store, or process your document contents.
• You can use the core tools without an account. No email, no sign-up, no profile.
• We collect the bare minimum needed to run the website and, if you choose to create one, to maintain your account.
• We do not sell your data, and we do not use advertising trackers.

Why PDFDock is different

Most online PDF services ask you to hand your documents to a remote server, where they are processed and then, hopefully, deleted. Contracts, medical records, financial statements, and identity documents all make that round trip. PDFDock removes the round trip entirely. Modern browsers are powerful enough to do the work on your machine, so we let them. The practical result is simple: the most sensitive information you handle here, the contents of your PDFs, is information we are structurally incapable of seeing.

Information we do not collect

• Document contents. The files you open in any tool, the text within them, and the results you generate all stay on your device.
• File names and metadata. These are read locally to perform the task and are never transmitted to us.
• Your processing history. We do not keep a log of which files you worked on or what you did with them.

Information we do collect

To operate a reliable website and optional accounts, we collect a limited set of data:

• Account information (optional). If you create an account for saved presets or a paid plan, we store your email address, a securely hashed password, and your plan and preferences.
• Billing information (paid plans only). Payments are handled by our third-party payment processor. We receive confirmation of your subscription status and the last four digits of your card for reference; we never see or store full card numbers.
• Support correspondence. If you contact us, we keep your message and our reply so we can help and follow up.
• Anonymous, aggregated analytics. We may collect privacy-preserving usage signals, for example, which tools are opened most often, that contain no document data and are not tied to your identity.
• Essential technical data. Standard server logs (such as IP address and browser type) may be recorded briefly to keep the service secure and functioning, then discarded or anonymized.

How we use information

We use the limited data we collect to provide and secure the service, to maintain your account and process subscription payments, to respond to your questions, to understand which features are useful so we can improve them, and to comply with our legal obligations. We do not use your information to build advertising profiles, and we never sell it.

Cookies and local storage

We use only essential cookies and browser storage needed to remember your interface preferences and keep you signed in. Optional, anonymous analytics may be used to count feature usage. You are always in control. Full details are in our Cookie Policy.

Sharing and third parties

We share data only with the small number of providers required to run PDFDock, such as our hosting and content-delivery provider and our payment processor, and only to the extent needed to deliver the service. These providers are bound by contract to protect your information. We may also disclose information if required by law, or to protect the rights, safety, and security of PDFDock and its users.

Data retention

Because we do not receive your documents, there is nothing to retain there. Account data is kept for as long as your account is active and is deleted on request or a reasonable period after closure. Anonymous analytics are retained only in aggregate.

Security

We protect the data we do hold with industry-standard measures, including encryption in transit, hashed passwords, and access controls. The strongest protection, however, is architectural: since your files are processed locally, the most sensitive data simply is not in our possession to be breached.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal data we hold about you, and to object to or restrict certain processing. Since we do not hold your documents, these rights concern only your account and support data. To exercise any of them, email us and we will respond promptly.

Children's privacy

PDFDock is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with data, please contact us and we will remove it.

Changes to this policy

We may update this policy as the service evolves or the law changes. When we make material changes, we will revise the date above and, where appropriate, notify account holders. Continued use of PDFDock after an update means you accept the revised policy.

Contact us

Questions about privacy, or want to exercise a data right? Email hello@pdfdock.net and we will be glad to help.